When Michela was hired, her new boss was impressed because she came highly recommended by her former boss. After three months on the job, Michela's boss found out that her former boss had given her a good recommendation just to get rid of her and that Michela was really a poor, very unreliable, unqualified worker. Still, Michela's new boss thought she was a pretty good employee. This overall impression of her was probably due to __________

Question

Quizplus · Accepted Answer

The primacy effect explains this situation because it refers to the tendency to remember and give more weight to information that we learn first. Michela's boss formed a positive initial impression based on the recommendation, which influenced his overall perception of her despite later learning negative information.

When Michela Was Hired, Her New Boss Was Impressed Because