If You Want to Offer a Compromise Rather Than Rejecting

If you want to offer a compromise rather than rejecting a customer's claim outright,you should

A) place the compromise just before the closing or make it a part of the closing.
B) position the counteroffer in the first paragraph.
C) buffer the compromise within the middle paragraph.
D) mention the compromise before giving the bad news.
E) use a complex or compound sentence.