An organization is at the "chaotic" level of the capability maturity model. If it attempts to implement an ERP system, which of the following is most likely to cause the implementation to fail?

Question

Quizplus · Accepted Answer

At the chaotic level, the organization has no formal processes or procedures in place, and there is a lack of control over the organization's activities. Implementing an ERP system requires a good match between the ERP software and organizational processes to be successful. However, at the chaotic level, the lack of formal processes and the absence of control can lead to a bad match between software and processes, which can cause the implementation to fail. Additionally, significant technical difficulties may arise during the implementation process, further increasing the likelihood of failure. Therefore, both A and B are likely to cause the implementation to fail.

An Organization Is at the "Chaotic" Level of the Capability