By training employees on how to be better listeners, organizations attempt to improve their ________ skills.
A) cultural
B) interpersonal
C) technical
D) problem-solving
E) ethical

Question

Quizplus · Accepted Answer

The question is asking for the skill that organizations attempt to improve by training employees on how to be better listeners. The best choice is interpersonal skills, which involves the ability to interact with others effectively, understand their perspectives, and communicate clearly. By improving their listening skills, employees can enhance their ability to build relationships, resolve conflicts, and collaborate with others. While cultural, technical, problem-solving, and ethical skills are all important, they are not directly related to the question at hand.

By Training Employees on How to Be Better Listeners, Organizations