Treating co-workers with respect, making constructive suggestions, and saying positive things about the workplace are a part of the ________ behavior that constitutes performance at work.
A) citizenship
B) deviant workplace
C) satisficing
D) counterproductivity
E) social loafing

Question

Quizplus · Accepted Answer

Citizenship behavior refers to discretionary actions that are not part of an employee's formal job requirements, but which promote a positive and helpful workplace. Treating co-workers with respect, making constructive suggestions, and saying positive things about the workplace are all examples of citizenship behavior. Deviant workplace behavior, counterproductivity, and social loafing all refer to negative behaviors that detract from performance at work. Satisficing refers to the act of making a decision that is satisfactory or "good enough" instead of striving for the best possible option. While citizenship behavior does contribute to overall performance at work, it is not the only factor and is not necessarily related to satisficing.

Treating Co-Workers with Respect, Making Constructive Suggestions, and Saying Positive