In the last one week, May and Phyllis have been putting in extra hours at work so that the project assigned to them by their manager is completed well within time. Though the manager was due to assign two more people for this project, he had not done so. As a result, May and Phyllis, who were having to do double their routine workload, went and complained to the division manager. May was promptly suspended from work for complaining about her immediate supervisor. This represents the operation of ________ power.

Question

Quizplus · Accepted Answer

The scenario presented represents the operation of coercive power, which involves the use of threats or punishment to make someone comply with a request or order. May was suspended from work for complaining about her immediate supervisor, which sends a message to other employees that speaking out against their supervisor could result in punishment. This type of power can be detrimental to employee morale and motivation.

In the Last One Week, May and Phyllis Have Been