Which of the following communication channels provides the highest information richness?
A) online group discussions
B) e-mail
C) face-to-face conversations
D) voice mail
E) memos and letters

Question

Quizplus · Accepted Answer

Face-to-face conversations provide the highest information richness as they allow for immediate feedback, multiple channels of communication (verbal and nonverbal), and the ability to clarify and ask questions in real-time. Online group discussions and email lack the nonverbal cues that are important for effective communication, while voice mail and memos/letters do not allow for immediate feedback and clarification.

Which of the Following Communication Channels Provides the Highest Information