Which of the following communication channels provides the lowest information richness?
A) voice mail
B) reports and bulletins
C) online group discussions
D) telephone conversations
E) face-to-face conversations

Question

Quizplus · Accepted Answer

Reports and bulletins provide the lowest information richness because they are typically one-way channels where the sender provides a lot of information but there is little opportunity for immediate feedback or clarification. Voice mail is also a one-way channel and provides limited opportunity for feedback, but it is generally more personal than reports and bulletins. Online group discussions, telephone conversations, and face-to-face conversations all provide higher levels of information richness because they allow for immediate feedback, multiple channels of communication, and opportunities for nonverbal cues.

Which of the Following Communication Channels Provides the Lowest Information