With a deadline approaching, all seven members of Sharon's product development team were working round-the-clock and still the work was not completed in time. After the project was completed, Sharon spoke individually with the members to determine the cause for this delay. Many members complained saying the work given to them was not in accordance with their roles, some were unclear about which team member to approach when faced with a problem, and many underestimated the time and effort the project demanded. This team is characterized by ________.
A) high degree of role clarity
B) a strong climate of trust
C) a clear role allocation for all team members
D) excessively large team size
E) dissimilar mental models

Question

Quizplus · Accepted Answer

The team members had dissimilar mental models, which means they did not have a shared understanding of the project goals, roles, and responsibilities. This lack of shared understanding led to confusion and delays in completing the project.

With a Deadline Approaching, All Seven Members of Sharon's Product