Sonia Soans is corporate trainer. One of her favorite ways to start a training program is to present a case study and encourage members to think of the case in depth and discuss it amongst each other. Using the results of the activity she understands the baseline measures of the group's functioning. During one of her recent sessions, she observed that the group came to a consensus very quickly. However, when asked to present their views, the team members were not too confident and appeared to be under an illusion of unanimity. From the scenario, we can say that this group experienced ________.

Question

Quizplus · Accepted Answer

The group experienced groupthink, which is a phenomenon where group members prioritize consensus over expressing their own opinions and ideas. Due to a desire to conform to the group, they may ignore or suppress alternative viewpoints, leading to poor decision making. The fact that the group quickly came to a consensus but individual members lacked confidence in presenting their views suggests that they were under the influence of groupthink.

Sonia Soans Is Corporate Trainer