Alex was sent to Beijing to help local managers solve the problem of growing worker dissatisfaction at their manufacturing facility located in the city. As part of his visit, he decided to have a town hall meeting with the workers to understand the problems that they were facing and the reasons for their discontent. The turnout at the meeting was substantial; however, when asked for their opinions and suggestions, the crowd fell silent. As a result, Alex was unable to determine the reason for employee dissatisfaction.Which of the following, if true, best explains this situation?
A) There is an unequal distribution of power in the company.
B) On previous occasions, the company has yielded to employee demands.
C) A small portion of the workers at the facility belong to the Baby Boomers generation.
D) Alex was sent to Beijing as he was one of the few employees who were conversant in the local language.
E) The employees are genuinely concerned about improving their lot.

Question

Quizplus · Accepted Answer

The silence of the workers despite significant turnout indicates that there might be a power struggle within the company where the workers may not feel comfortable expressing their views and opinions for fear of retribution or unsafe consequences. An unequal distribution of power can result in a lack of trust between the employees and management, leading to decreased employee morale and dissatisfaction.

Alex Was Sent to Beijing to Help Local Managers Solve