A research group in Arizona recently conducted a survey among workers of a coal power plant to understand emotions and their happiness quotient. Employees at the plant often complained about poor working conditions and low insurance benefits. However, the group was surprised with the finding of the survey because employees had a positive mood 70 percent of the time during work hours. Which of the following concepts would best explain such a finding?
A) positivity offset
B) framing effect
C) anchoring bias
D) butterfly effect
E) distinction bias

Question

Quizplus · Accepted Answer

The positivity offset refers to the fact that people tend to experience mild positive emotions more frequently than they experience mild negative emotions. This concept could explain why the employees at the coal power plant had a positive mood 70% of the time, despite their complaints about working conditions and benefits.

A Research Group in Arizona Recently Conducted a Survey Among