Use written channels when ________.

Question

Quizplus · Accepted Answer

Written channels are ideal for conveying detailed or complex messages that require careful planning. This is because written messages can be reviewed, revised, and edited before they are sent, allowing for greater precision and accuracy in communication.

Answer: B
 When a message has emotional content, it can be difficult to convey the appropriate tone and meaning in verbal communication alone. Written channels can help ensure that the message is communicated clearly and carefully, avoiding misunderstandings or misinterpretations.

Answer: D
 If you do not need a permanent record of your message, verbal communication may be more appropriate. This is because written messages can be archived and reviewed later, which may not be necessary or desirable depending on the situation.

Therefore, the best choices are A and B.

Use Written Channels When ________