When planning your business email, you should ________.
A) use texting language and acronyms like LOL and IMHO
B) "cc" (courtesy copy) your immediate superior on every message
C) use the Reply All function to respond to all group mails
D) respect the chain of command in your company

Question

Quizplus · Accepted Answer

It is important to respect the chain of command in your company when communicating via email. This means ensuring that you are addressing the appropriate person or team, and not overstepping your boundaries by copying or forwarding messages to individuals who do not need to be included. This can help to maintain professionalism in your communication and avoid potential misunderstandings or conflicts. Using texting language, unnecessarily copying superiors on all messages, and using the Reply All function excessively can all be seen as unprofessional and may reflect poorly on you and your business.

When Planning Your Business Email, You Should ________