Which of the following is not a driver of the quest to improve product and service quality?

Question

Quizplus · Accepted Answer

Cost controls are not a driver of the quest to improve product and service quality. While cost may be a consideration in improving quality, it is not the main driver. The demands of a competitive marketplace, an increasingly sophisticated consumer base, and the threat of product liability lawsuits all contribute to the push for better quality.

Which of the Following Is Not a Driver of the Quest