Figure 7-8.
Sallisaw Savings & Loan has requested an analysis of checking account profitability by customer type.Customers are categorized according to size of their account: low balances,medium balances,and high balances.The activities associated with the three different customer categories and their associated annual costs are as follows:
Additional data concerning the usage of the activities by the various customers are also provided:
Refer to Figure 7-8.Sallisaw uses an activity-based costing system.The activity rate for opening and closing statements is based on the number of accounts opened and closed.The activity rate for issuing monthly statements is based on the number of statements issued.The activity rate for processing transactions is based on the number of transactions processed.The activity rate for customer inquiries is based on the number of telephone minutes.The rate for ATM services is based on the number of ATM transactions.
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