Which of the following is a guideline to follow when sending negative organizational news?
A) Add an element of surprise whenever possible.
B) Always use a buffer to prepare readers for the bad news.
C) Try to use the situation to your organization's advantage by offering encouragement to those around you.
D) Close with a clear expression of optimism.

Question

Quizplus · Accepted Answer

When delivering negative news, it's important to maintain a positive tone and encourage those affected, which can help mitigate the impact and foster a supportive environment.

Which of the Following Is a Guideline to Follow When