Which of the following is a guideline to follow when sending negative organizational news?
A) Add an element of surprise whenever possible.
B) Always use a buffer to prepare readers for the bad news.
C) Match your approach to the situation.
D) Close with a clear expression of optimism.

Question

Quizplus · Accepted Answer

Matching your approach to the situation is crucial when delivering negative news, as it allows you to tailor your message appropriately based on the context and the audience's needs.

Which of the Following Is a Guideline to Follow When