The term "social commerce" encompasses ________.

Question

Quizplus · Accepted Answer

Social commerce refers to the use of social media and online social networks to support e-commerce transactions and customer interactions. This includes buying and selling products and services, as well as providing customer support and engagement through social media channels. Option A is incorrect as not-for-profit organizations can engage in social commerce, but the term is not limited to them. Option C is incorrect as corporate social responsibility is a broader concept that includes social commerce but is not limited to it. Option D is not accurate as social commerce refers to a specific type of business activity and does not encompass all social costs and benefits of carrying out any business activity.

The Term "Social Commerce" Encompasses ________