Many North American companies have changed dramatically since the 1990s by improving quality and reducing costs.This is a direct response to ________.
A)job specialization
B)service orientation
C)global competition
D)organizational downsizing
E)division of work

Question

Quizplus · Accepted Answer

Global competition has increased significantly since the 1990s, forcing North American companies to improve their quality and reduce costs in order to remain competitive in the global marketplace. This has become a major driver for organizational change and transformation in many industries.

Many North American Companies Have Changed Dramatically Since the 1990s