The basic functions of the front office include all of the following EXCEPT:

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The basic functions of the front office are to handle guest check-in and check-out, manage room inventory, answer guest inquiries, and process payments. Maintaining sales and catering records is not typically part of the front office's responsibilities, but rather falls under the domain of the sales and catering department. A, C, and D are typical responsibilities of the front office.

The Basic Functions of the Front Office Include All of the Following