The three management skill areas are
A) conceptual,interpersonal,and technical
B) bookkeeping,office management,and scheduling
C) services,knowledge of guests,and building maintenance
D) knowing the company,profit making,and investing
E) planning,hiring,and housekeeping
Correct Answer:
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Q18: Decision making,communicating and controlling are key functions
Q19: _ leadership involves charisma,individual consideration and intellectual
Q20: Management is simply what managers do to
A)research
Q21: List the five main approaches to being
Q22: What is a transformational leader and what
Q24: Define leadership in terms of hospitality.
Q25: Performing ceremonial duties is part of the
Q26: The ability to view a corporation as
Q27: Keeping morale high and managing conflict is
Q28: Key skills for a successful manager are
A)the
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