The telemarketing service of an American company's fast-moving product was outsourced to Brazil. In the couple of months following this outsourcing, the sales declined considerably. The feedback from customers was that they could not follow the description of the product. What was the reason for the decline in sales?

Question

Quizplus · Accepted Answer

The decline in sales was likely due to the speaker's communication style, which may have included accents, speed, or cultural communication differences that made it difficult for customers to understand the product descriptions.

The Telemarketing Service of an American Company's Fast-Moving Product Was