Service recovery efforts should be fairly rigid to make sure the same recovery is achieved each time.

Name: Service recovery efforts should be fairly rigid to make sure the same recovery is achieved each time.
Brand: Quizplus
Rating: 4.8 (33 reviews)

Question

Quizplus · Accepted Answer

Service recovery efforts should not be rigid as every customer and situation may require a unique approach. It is important to be flexible and adaptable in order to provide the best possible resolution for the customer.

Service Recovery Efforts Should Be Fairly Rigid to Make Sure