Research indicates that at least 5-10 percent of a company's customer base is composed of consumers who premeditate rip-offs and firms defend themselves by treating the 90-95 percent of honest customers like crooks.

Question

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Research does not specifically indicate that 5-10 percent of a company's customer base premeditates rip-offs, nor does it suggest that firms universally respond by treating the majority of honest customers like criminals. Companies employ various strategies to detect and prevent fraud without broadly penalizing their customer base.

Research Indicates That at Least 5-10 Percent of a Company's