Communications experts do not distinguish between personal communications and impersonal communications because they can both be directed at the same receivers.

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Communications experts do distinguish between personal communications and impersonal communications because they have different characteristics, purposes, and effects on the receivers. Personal communications are usually face-to-face or mediated interactions between individuals who share a common context, relationship, and agenda. They involve more exchange of information, emotions, and feedback, and can be more nuanced, complex, and interpersonal. Impersonal communications, on the other hand, are usually one-way or broadcast messages that are transmitted to a wide audience or unknown recipients. They involve less interaction, personalization, and immediacy, and can be more formal, standardized, and informational. Therefore, the choice of communication type should depend on the goals, content, and context of the message, as well as the preferences, expectations, and needs of the receivers.

Communications Experts Do Not Distinguish Between Personal Communications and Impersonal