Core products are always surrounded by the same eight supplementary elements as they evolve.
Correct Answer:
Verified
Q7: The order-taking process should be _, _,
Q8: "Exceptions" involve supplementary services that fall outside
Q9: Which of the following is NOT one
Q10: _ augment the core product, both facilitating
Q11: _ represent a special type of order
Q13: Consumption of the core product is sandwiched
Q14: All service elements must be delivered in
Q15: A company's _ helps to determine which
Q16: The three factors that contribute the most
Q17: Service marketers need to create a coherent
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