Which operations factor is centered around satisfying customers over time?
A) Flexibility
B) Facilities and equipment
C) Choice of a joint venture
D) Customer demand

Question

Quizplus · Accepted Answer

Flexibility is the factor that enables an organization to adapt to changing customer demand and preferences over time, while continuing to satisfy their needs and expectations. It involves the ability to modify products, services, and processes to meet evolving customer requirements, as well as the capacity to adjust capacity and resource allocation in response to fluctuations in demand. By prioritizing flexibility in their operations, companies can maintain a loyal customer base and maintain a competitive advantage in the marketplace.

Which Operations Factor Is Centered Around Satisfying Customers Over Time