John, a small business operations manager, is confronted with a quality problem. A typical small business handicap that will hamper his efforts to solve the problem is a lack of
A) time.
B) chain of command.
C) accounting data.
D) specialized staff assistance.

Question

Quizplus · Accepted Answer

A specialized staff with expertise in quality management would be helpful in solving a quality problem. However, small businesses may not have the resources to hire such staff.

John, a Small Business Operations Manager, Is Confronted with a Quality