A machine bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

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A machine bureaucracy is characterized by a high degree of standardization and formalization, relying on hierarchical structures and standardized procedures, rather than the expertise and knowledge of professionals. Knowledge-based organizations, on the other hand, depend heavily on the skills and expertise of their workforce.

A Machine Bureaucracy Is a Knowledge-Based Organization Where Goods and Services