Hilton Hotels uses its OnQ system for which of the following purposes?
A)To lower its operating costs
B)To benchmark its progress against competitors
C)To create synergies with its suppliers
D)To take advantage of network economics
E)To estimate each guest's profitability and give additional privileges to profitable customers

Question

Quizplus · Accepted Answer

Hilton Hotels uses its OnQ system to estimate each guest's profitability and give additional privileges to profitable customers. This helps the company to prioritize its services and resources towards those guests who are most likely to create higher revenue for the company.

Hilton Hotels Uses Its OnQ System for Which of the Following