Customer relationship management systems coordinate all of the business processes that deal with customers in sales,marketing,and service.

Question

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Customer relationship management systems are designed to manage interactions between a company and its customers in order to improve customer satisfaction and loyalty, as well as increase profitability. They provide a centralized database for customer information, as well as tools for analyzing customer data and automating various customer-related tasks.

Customer Relationship Management Systems Coordinate All of the Business Processes