Personnel who design new products or services for a firm belong to which level of a business hierarchy?

Question

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Personnel who design new products or services belong to the category of knowledge workers. They are professionals who possess knowledge and expertise in a particular field or discipline and are valued for their ability to create new ideas and innovate. They are typically part of the professional or managerial level of a business hierarchy. Middle management oversees the work of knowledge workers and production workers. Data workers deal with data entry and analysis, while service workers provide customer service and support.

Personnel Who Design New Products or Services for a Firm