Mr. Schlenker has improved worker productivity at his furniture manufacturing plant by occasionally sending notes of appreciation to his hard-working employees. Mr. Schlenker has improved productivity by means of

Question

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Mr. Schlenker has used operant conditioning by sending notes of appreciation (positive reinforcement) to his employees for their hard work, which has led to an increase in worker productivity.

Mr Schlenker Has Improved Worker Productivity at His Furniture Manufacturing