A client comes to a treatment session with a look of devastation on his face. Upon discussion, the client reveals that his elderly parent has just experienced a CVA. The OTA has not experienced caring for a loved one after a CVA and responds, "I might feel the same way if I were in your position." By taking the time to talk with the client, what is the OTA demonstrating?

Question

Quizplus · Accepted Answer

The OTA is demonstrating empathy, which involves understanding and sharing the feelings of others. Empathy can help build rapport and trust with clients, and can also enhance the therapeutic relationship.

A Client Comes to a Treatment Session with a Look