Staples Office Supply opened an online store that created competition with many of its dealers.The corporate office created a(n)conflict.

Question

Quizplus · Accepted Answer

The conflict created by Staples Office Supply's online store is an example of vertical conflict, which occurs between different levels of the same distribution channel. In this case, the conflict is between the corporate office and its dealers, who are also trying to sell Staples products. This is different from horizontal conflict (between companies at the same level of the distribution channel) or intermediation (when a new intermediary is added to the distribution channel). Logistics and conventional channels do not relate to this situation.

Staples Office Supply Opened an Online Store That Created Competition