Leo was required to submit "the green form" to apply for student teaching. Because the teaching office only had one form left, they made a copy of the "green form" on white copy paper. When Leo submitted the completed white copy to the Dean's office, the secretary refused to accept it because it wasn't "the green form." Such a situation, where the process (submitting the "green form") becomes more important than the goal (to apply for student teaching), is an example of ________.

Question

Quizplus · Accepted Answer

Bureaucratic ritualism occurs when the rules and procedures of a bureaucracy become more important than the goals they are trying to accomplish. In this scenario, the requirement to submit "the green form" became more important than the goal of applying for student teaching, leading to the rejection of the white copy form.

Leo Was Required to Submit "The Green Form" to Apply