Julie called the customer service department because her address was correct on the website, but incorrect on the internal website the company is experiencing a(n) ________.
A) data integrity problem
B) information system issue
C) information silo problem
D) operations issue

Question

Quizplus · Accepted Answer

A data integrity problem occurs when there are discrepancies or inconsistencies in the data, such as Julie's address being correct on one system but incorrect on another. An information system issue could also be a possibility, but it is more specific to problems with the technology used to manage the data. An information silo problem would refer to when different departments or systems within a company do not communicate effectively with each other, causing isolated and incomplete information. An operations issue could refer to any problem related to the day-to-day operations of the company, but it does not necessarily relate to data management specifically.

Julie Called the Customer Service Department Because Her Address Was