Which of the Following Statements About Workplace Incivility Is CORRECT

Which of the following statements about workplace incivility is CORRECT?

A) Rude people are much more likely to be in lower positions than their targets.
B) Workplace incivility has declined in recent years.
C) Insensitive on-the-job behavior may make employees feel bad, but it rarely affects productivity.
D) Employees sometimes retaliate against workplace incivility by decreasing their work effort.