Appletree Co. focuses on sustainability metrics in conjunction with its core operations: producing and selling fruit. Match each of the following environmental and sustainability metrics with each of the four dimensions of the balanced scorecard. a. Crop yield (number of apples) per tree
b. The number of repeat customers
c. The number of employees who attend educational events focused on environmental and sustainability topics
d. Level of carbon emissions from automatic pickers
e. The number of subscribers to the electronic newsletter (instead of the paper newsletter)
f. The number of employees who are LEED associates (i.e., hold professional credentials related to Leadership in Energy & Environmental Design)
g. Change in results of annual environmental impact audit year-over-year
h. The number of unsold inventory items (apples)
i. Annual sales
j. The percentage increase in the number of likes on Facebook (Appletree Co. page) and followers on Instagram (Appletree Co.)
k. The percentage of unsold inventory items (apples) disposed of via secondary distribution channels (e.g., food banks) versus the percentage of unsold inventory items discarded
l. Revenue from disposal of unsold inventory in secondary distribution channels (e.g., food banks)
m. The operations ratio with and without sustainability measures in place
n. The percentage of repeat customers expressed as a percentage of total customers
o. Percentage of investment portfolio invested in sustainable investments
p. The number of mentions of "Appletree Co." via social media
q. The percent increase in the number of blog posts with "environmental" or "sustainability" subject matter
r. Amount of annual contributions to charitable causes
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