Identify the philosophy behind the quality movement.
A) People respond positively to measurements and controls.
B) People closest to the work usually have the experience and knowledge to come up with the best solutions to work-related problems.
C) People want economic security.
D) People need sufficient pay and benefits to enhance their morale.
E) All of these

Question

Quizplus · Accepted Answer

The philosophy behind the quality movement is that people closest to the work usually have the experience and knowledge to come up with the best solutions to work-related problems. This is known as the "bottom-up" approach to quality improvement, which emphasizes the importance of involving frontline employees in the quality improvement process. While the other choices may be important considerations in the quality movement, they are not the central philosophy behind it.

Identify the Philosophy Behind the Quality Movement