Janet recently learned that her credit card company charged her an unauthorized amount of 94 cents on her credit card bill.She reviewed the matter and determined that this charge had been made on a monthly basis for several months.She consulted with a lawyer who told her that in the circumstances the best procedural approach to addressing the problem was for her to
A)issue a claim in Small Claims Court for the few dollars that she had been improperly charged.
B)commence court proceedings in Superior Court seeking a greater amount for legal costs.
C)do nothing given the small amount at stake and the costs of litigation.
D)seek to have the action against the credit card company certified as a class action thereby allowing her to represent the entire group of possible class members,i.e.those who likewise were billed an unauthorized amount by the credit card company.
E)forget any court proceedings but try to attract media attention.

Question

Quizplus · Accepted Answer

Seeking to have the action certified as a class action is the best option in this scenario. This allows Janet to represent all the potential class members who were also improperly charged by the credit card company. It is a more cost-effective approach as the potential damages could be much higher for the entire class. Additionally, it would provide a stronger bargaining position for Janet to negotiate a settlement with the credit card company. Going to Small Claims Court or Superior Court would be time-consuming and expensive for a small amount like 94 cents. Doing nothing or trying to attract media attention is unlikely to lead to a resolution of the problem.

Janet Recently Learned That Her Credit Card Company Charged Her