Dave was a switchboard operator at a power company in a small Pennsylvania town. In the 1970s, there was a massive blackout in New York City. Without the instant communication we have today, the blackout spread quickly because the power companies couldn't speak to one another quickly enough for them to shut down their breakers (which would actually stop further damage). Dave started to notice some strange surges in the far reaches of his company's power grid and made an instant (and unauthorized) decision to "shut it all down." They threw all the breakers and, by opening all of the circuits, basically stopped the blackout from causing damage to power grids all over the company. Dave became an "everyday hero" in power companies across the Northeast for his action. His careful attention and quick decision saved the company a lot of money (and a lot of people a lot of hassle). His quick rise to "hero" status illustrates ______.

Question

Quizplus · Accepted Answer

Dave's rise to hero status can be attributed to narrative leadership, as his actions and story were shared and celebrated across power companies as an example of quick thinking and saving the day. The other options (disciplinary power and leadership, resistance leadership, and gender and leadership) do not accurately describe the situation or Dave's actions.

Dave Was a Switchboard Operator at a Power Company in a Small