Who would be most likely to hear and resolve a case if arbitration is used?
A) an immediate supervisor
B) a higher-level manager
C) a panel of nonmanagement employees
D) a peer of the employee
E) a retired judge

Question

Quizplus · Accepted Answer

In arbitration, a neutral third party is appointed to hear and resolve the case. This third party could be a retired judge or an experienced attorney, and they would have the authority to make a final and binding decision on the dispute. Options A, B, C, and D involve individuals or groups within the company, which would not be considered neutral or unbiased parties in the arbitration process.

Who Would Be Most Likely to Hear and Resolve a Case