Catarina, the founder of Platter Place, believes in employee empowerment, so as soon as she began hiring managers, she made subordinate reviews part of her company's performance appraisal system. However, she and her human resource manager have realized that the managers don't always place enough emphasis on efficiency and results, perhaps out of fear that their employees will give them lower ratings. What would be the best way for Platter Place to use subordinate feedback?

Question

Quizplus · Accepted Answer

Platter Place should use the results of subordinate feedback to identify areas of employee development. This will allow the company to improve its managers' performance and help employees grow within the company. Discontinuing subordinate feedback or limiting the information gathering by subordinates would not address the issue and would be counterproductive to employee empowerment. Requiring the employees to identify themselves when giving subordinate feedback might create a negative work culture and deter employees from giving honest feedback. Giving employees greater opportunities to observe their manager's behavior might not be feasible or necessary.

Catarina, the Founder of Platter Place, Believes in Employee Empowerment