Dylan, a Vice President of Human Resources, Recommends Adding Self-Appraisals

Dylan, a vice president of human resources, recommends adding self-appraisals to the company's performance management system. The other executives wonder why, since people would certainly want to inflate scores of their own performance. Which statement best supports Dylan's idea of using self-appraisals?

A) Self-ratings are the best source of information.
B) Differences between employees' self-ratings and peer's ratings can be fruitful topics for discussion.
C) Employees can wait until after a feedback session to evaluate their own performance.
D) Evaluating one's contributions gets employees thinking about their performance.
E) Self-appraisals are especially important when an employee's job requires direct service to customers.