At ICS Inc., a company that deals in software products, employees regularly complain about the lack of clarity regarding the tasks they are required to perform. Often there are two employees working on overlapping tasks, while some tasks are not designated to any employee. Though employees are satisfied with the pay and work culture, this aspect of their work environment has led to a lot of conflict in the workplace. From the information provided, this complaint of the employees can be closely linked to which HR function?

Question

Quizplus · Accepted Answer

The complaint of lack of clarity regarding tasks and overlapping tasks indicates a problem with the analysis and design of work. This suggests that there is a need for clearer job descriptions, task assignments, and task prioritization.