The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called:
A)benchmarks.
B)KPIs.
C)the balanced scorecard method.
D)BPM.
E)business intelligence.

Question

Quizplus · Accepted Answer

The management methodology described is BPM or Business Process Management which focuses on using the firm's overall strategy to generate operational targets and then measuring progress towards them using enterprise systems. Benchmarks and KPIs are measures used in BPM, but they do not fully describe the methodology. The balanced scorecard method and business intelligence are related to performance measurement and analysis but do not specifically describe the process of using a firm's strategy to generate operational targets.

The Management Methodology of Using a Firm's Strategy to Generate