You can now put your own photo on a credit card. You can design your own jeans online and have them sent to you in a few days. Dr. Scholl's now features kiosks where you can create your own orthotics to fit inside your shoes. These are examples of the trend toward ________.
A) continuous processes.
B) intermittent processes.
C) mass customization.
D) lean manufacturing.

Question

Quizplus · Accepted Answer

The trend toward creating products that are customized to individual preferences is known as mass customization. This involves using technology and flexible production processes to create unique products quickly and efficiently. This trend allows for a greater level of personalization and customer satisfaction.

You Can Now Put Your Own Photo on a Credit