The ________ National Quality Award is given to firms that achieve an outstanding level of overall quality based on performance in seven key areas.
A) Association of Operations Managers
B) Excellence in Production Committee
C) National Association of Manufacturers
D) Malcolm Baldrige

Question

Quizplus · Accepted Answer

The Malcolm Baldrige National Quality Award is a prestigious award given to businesses that have achieved a high level of overall quality across seven key areas, including leadership, strategic planning, customer focus, measurement and analysis, workforce focus, operations focus, and results. The award is named after former Secretary of Commerce Malcolm Baldrige and is administered by the National Institute of Standards and Technology. The other organizations listed (A, B, and C) are not directly involved with the award.

The ________ National Quality Award Is Given to Firms That